<aside> ❓ What are the Credits?

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In PixVerse's premium system, credits are used for creating videos. Here's how they work:

• Daily Credits: Renew every day at 0AM UTC and expire at the end of the day if unused.
• Monthly Credits: Refresh monthly and any unused credits expire at the end of the current billing period.
• Purchased Credits: Only subscribers can buy additional credits on a pay-as-you-go basis. These purchased credits never expire and will stay in your account until used.

<aside> ❓

How to delete my account?

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We're sorry to hear that PixVerse doesn't currently meet your needs. To delete your account, please email [email protected] with your account ID (found in UserInfo at the top-right corner of the website). We're always here and would be happy to welcome you back anytime!

<aside> ❓ How many credits are required for each type of video generation?

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Each video generation, regardless of the type, consumes 15/30/60 credits. This includes:

• Text-to-video
• Image-to-video (including HD generation)
• Upscale

Please note, if you choose to retry a generation, it will also consume the same amount of credits accordingly. However, if a video generation fails to process correctly, no credits will be deducted from your account.

Note: If you choose PixVerse V2.5 generation, it will cost 15 credits.

<aside> ❓ What's the consumption order for daily, monthly, and purchased credits?

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Credits are consumed in a specific sequence to maximize your benefits:

• Daily credits are utilized first.