<aside> ❓ What are the Credits?

</aside>

In PixVerse's premium system, credits are used for creating videos. Here's how they work:

• Daily Credits: Renew every day at 0AM UTC and expire at the end of the day if unused.
• Monthly Credits: Refresh every 30 days and any unused credits expire at the end of the current billing period.
• Purchased Credits: Only subscribers can buy additional credits on a pay-as-you-go basis. These purchased credits never expire and will stay in your account until used.

Please note, that credits in different types cannot be mixed when generating videos. So even if your total credit balance looks higher than the cost, you might still see a "Not enough credits" message.

<aside> ❓

How to delete my account?

</aside>

We're sorry to hear you'd like to delete your account.

To delete your account and data, please follow the instructions below.

• On the website: navigate to UserInfo at the top-right corner;
• On your mobile app: navigate to [My Profile] >> [Setting] >> [Account]

We're always here and would be happy to welcome you back anytime!

Web/Mobile Web

Web/Mobile Web

App

App

<aside> ❓ How many credits are required for each type of video generation?

</aside>

Each video generation, regardless of the type, consumes 15/30/60 credits. This includes:

• Text-to-video
• Image-to-video (including HD generation)