📢 Important Service Update for PixVerse Users
We are writing to inform you of a temporary change regarding our services and login methods.
🛠️ Temporary Technical Maintenance on iOS and Apple OAuth Changes
The PixVerse App on iOS is currently undergoing temporary technical maintenance. The exact recovery time is yet to be determined, as this is a necessary step to further enhance our service stability and capabilities.
This maintenance phase also affects the availability of services using Apple OAuth (Sign in with Apple) across all platforms. As a result, we will be permanently discontinuing the Apple Login feature on all PixVerse platforms: iOS, Android, and Web.
💻 Seamless Transition to Our Web Platform
We encourage all users to continue their creative journey by visiting our official website: https://app.pixverse.ai.
The web platform offers a superior and more feature-rich experience that is fully accessible via desktop and mobile browsers, ensuring a high-quality creative experience on the go.
Here's why you should switch to Web:
- 🌐 More creative possibilities
- Experience perfect prompt alignment, lifelike details, and smooth, natural movements for video creation. Access a richer array of interesting templates, including Speech, Modify, Swap, and Extend tools, to support your full video-production workflow.
- 🚀 Better performance, bigger canvas
- Access top image models in one place — Nano Banana Pro, Qwen, Seedream 4.0, now with direct image-to-video and up to 4K generation.
- 💎 Seamless Membership Transfer
- All your credits, memberships, and account benefits remain fully valid. Your account transfers seamlessly — nothing changes.
💳 Information Regarding iOS Subscriptions
If you previously subscribed to our membership on your iOS device, please note the following:
- Membership Validity: Your current membership will remain active and fully valid until the end of the current billing cycle.
- Cross-Platform Access: All your membership benefits and privileges are maintained when accessing the same account on Android devices or via the Web platform.
- Renewal: Due to the technical changes, your subscription may fail to auto-renew on the iOS side. If your renewal fails, you can easily re-subscribe directly through our Web platform to continue your benefits seamlessly.
- Refund Requests: If you wish to request a refund for your current subscription, all App Store purchases are managed solely by Apple. Please contact Apple Support directly to process your request.